Government entities are adopting artificial intelligence (AI) to enhance efficiency, drive innovation, and improve service delivery. Effective governance and oversight of the design, implementation, and use of the technology is crucial to protect the function of public sector entities and the rights of Queenslanders.
The Commonwealth Royal Commission into the Robodebt Scheme made recommendations to the Australian Government on monitoring and auditing automated decision-making processes to ensure fairness, avoiding of bias, and client usability. In 2023 the Queensland Government released guidance on the use of generative AI in Queensland.
This audit will examine how public sector entities are using AI and the governance arrangements and oversight practices over its use.
- Department of Transport and Main Roads (as the department responsible for digital services)
- selected public sector entities.